myattireshop.com values the satisfaction of its customers and thus, provides an easy and hassle-free cancellation policy. Therefore, we have established a cancellation policy that provides customers with full rights to cancel their orders as per the policy mentioned below.
Cancellation by Customer:
Customers can cancel an order within 2 hours of placing it on our website. This is the time frame during which we can process and cancel an order before it is shipped out. It is essential to note that after 2 hours, it becomes difficult for us to cancel the order since it may have already been processed for shipment.
Once an order has been shipped, it cannot be canceled in any situations. This is because it is out of our control once the product has left our facility and is in transit. In such cases, customers can return the product once they have received it, following our return policy guidelines.
To cancel an order, the customer can contact our customer support number +91 8866635983. Our customer support team is available 24/7 to assist customers with any inquiries or concerns they may have.
It is important to note that once a customer places a customization order, it cannot be canceled. This is because the customization process is unique to the customer’s requirements, and it is not feasible for us to resell the product to another customer.
Once a prepaid order has been canceled, it is considered a canceled order, and the full payment will be refunded within 24 hours. It is important to note that the refund will be credited to the same payment method used for the transaction.
Customers are advised to carefully review their orders before placing them to avoid any discrepancies later. In case of any issues with the delivered product, customers can contact the customer support team for further assistance.
Cancellation by WesternWenia:
In rare cases, we may need to cancel an order placed by a customer. This can happen due to several reasons, including but not limited to, unavailability of the product, pricing errors, or fraudulent activities.
In such cases, we will notify you of the cancellation by email or phone, and the full amount paid by you will be refunded within 3-5 business days. We reserve the right to cancel any order at our discretion.
WesternWenia aims to provide a seamless cancellation experience to our customer. Our cancellation policy provides our customers with full rights to cancel their orders while also ensuring that our business operations run smoothly. We hope that our customers will take note of these policies and contact us should they have any questions or concerns.